Refund policy
At FlexFit, we want you to love every purchase. Our goal is to provide premium fitness apparel that reflects our commitment to quality and performance. If something isn't right with your order, we're here to help.
Returns & Refunds
We offer refunds in the following circumstances:
- You received the wrong item.
- Your item arrived damaged or defective.
- Your order qualifies under our 30-day return policy.
To be eligible for a refund, your request must be submitted within 30 days of the purchase date.
Returned items should be unused, and in their original condition with all tags attached. Customers are responsible for return shipping costs unless the return is due to an incorrect, damaged, or defective item sent by FlexFit.
Once your returned item has been received and inspected, we'll notify you of the outcome. Approved refunds will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process the refund.
Policy Updates
FlexFit reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will take effect immediately upon publication on our website.
For the latest version of this policy or if you have any questions, please contact us at flexfitenquire@gmail.com.