Terms of service

OVERVIEW

Welcome to Flexfit! Throughout this website, the terms "we", "us" and "our" refer exclusively to Flexfit. Flexfit operates this store and website, including all information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services").

By accessing our site, browsing our collections, or making a purchase, you engage in our Services and agree to be legally bound by the following terms and conditions ("Terms of Service" or "Terms"), including any additional storefront policies linked herein.

Please read these Terms of Service thoroughly before interacting with our site. They govern your legal rights and include critical provisions regarding liability limits, dispute resolutions, and warranty disclaimers. If you do not agree to all provisions of this agreement, you are not authorized to access the website or use any of our Services.

SECTION 1 - ACCESS AND ACCOUNT

By accepting these Terms of Service, you affirm that you have reached the age of majority in your country, state, or province of residence, or that you are the age of majority and give us explicit authorization to permit your minor dependents to use this site under your supervision.

To complete a transaction or access specific features of our storefront, you may be required to register an account or provide essential customer details such as a valid email address, secure payment credentials, and accurate delivery coordinates. You warrant that all information submitted to our store is accurate, current, and complete.

You maintain exclusive responsibility for safeguarding your account login credentials and for any transactions or actions occurring under your profile. Account ownership is non-transferable, and you may not assign, sell, or license your account to a third party.

SECTION 2 - OUR PRODUCTS

We strive to display the colors, textures, and details of our fitness apparel as accurately as possible on our storefront. However, because digital displays vary, we cannot guarantee that your monitor or smartphone screen will perfectly reflect the true physical appearance of the product purchased.

We do not warrant that the final physical product, material texture, or overall quality of any merchandise purchased through our Services will perfectly match your subjective expectations or identical on-screen digital renderings.

All product descriptions, material specifications, and pricing are subject to modification at any moment without prior notice, at our sole discretion. We reserve the right to alter, pause, or permanently discontinue any product or collection at any time. We also reserve the right to restrict order quantities on a per-person, per-household, or per-region basis.

SECTION 3 - ORDERS

Submitting an order through our checkout constitutes a formal offer to purchase our merchandise. Flexfit reserves the absolute right to accept, modify, or decline your offer for any reason at our sole discretion. An order is not legally finalized until you receive an explicit order confirmation email from us and your payment is successfully processed.

Please review your size selections, quantities, and delivery details carefully before submitting. Because our fulfillment system moves quickly, we are generally unable to accommodate modification or cancellation requests once an order has been submitted. If we cancel or alter an order, we will attempt to inform you immediately using the email or billing info provided during checkout.

All product acquisitions are subject to return or exchange parameters detailed strictly within our Refund Policy. You agree that all purchases are intended solely for personal, non-commercial use and may not be bought for resale, redistribution, or unauthorized commercial export.

SECTION 4 - PRICES AND BILLING

All prices, seasonal promotions, and active discounts are subject to adjustment without prior notification. The final price applied to your purchase will be the explicitly stated price at the exact moment your order is finalized at checkout. Unless explicitly noted otherwise, listed prices do not factor in local taxes, domestic shipping, international duties, or customs handling fees.

Prices featured on our official online store may vary from prices listed on authorized third-party platforms or physical marketplaces. From time to time, we may run specialized promotions governed by rules independent of these Terms. In the event of an operational conflict between promotional rules and these standard Terms, the promotional terms will take precedence.

You agree to maintain accurate, updated, and comprehensive purchase and billing information for all transactions. If your billing address, credit card number, or expiration date changes, you agree to update your account promptly so we can fulfill your transactions smoothly. You warrant that you are fully authorized to use the payment method provided and that all incurred charges will be honored by your financial institution.

SECTION 5 - SHIPPING AND DELIVERY

While we work closely with premium logistics partners, Flexfit is not liable for shipping disruptions or courier delivery delays. All stated delivery windows are strictly estimates and do not constitute binding guarantees. We are not responsible for transit slowdowns triggered by carrier backlogs, customs inspections, border processing, or force majeure events outside our immediate control. Risk of loss and product title officially transfer over to you the moment the merchandise is handed over to our shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY

Our website, brand architecture, original graphic T-shirt designs, layout, typography, promotional imagery, text, and multimedia elements are the exclusive property of Flexfit, our affiliates, or our licensors, and are fully protected under UK and international copyright, trademark, and intellectual property laws.

These Terms grant you a limited, non-exclusive, revocable license to access our platform strictly for personal, non commercial use. You are prohibited from copying, distributing, altering, reverse-engineering, displaying, or creating derivative works of any design assets or content found on this site without our express, prior written consent. Any unauthorized exploitation of our intellectual property constitutes a direct violation of law and will result in the immediate termination of your access to our Services.

The Flexfit name, stylized logos, custom athletic graphics, and motivational slogans are protected trademarks. They may not be utilized in connection with any third party product or service without our explicit written permission. Shopify’s trademarks belong to Shopify Inc., and all other third party marks displayed are the property of their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may grant you access to optional, third party software, applications, or tracking tools as a convenience features within our online store environment. You acknowledge that we provide access to these integrations entirely "as is" and "as available," without any form of warranty, endorsement, or structural representation.

Flexfit assumes zero liability for any operational issues, data discrepancies, or damages resulting from your personal choice to utilize these optional third party components. Your deployment of any third party tools is entirely at your own risk, and you are responsible for reviewing the terms of service provided by those independent software developers.

SECTION 8 - THIRD-PARTY LINKS

Certain segments of our platform may include web links or embedded functions that direct you to external websites managed by independent entities. We do not monitor, evaluate, or vouch for the accuracy, security, or legal compliance of external third-party content, advertisements, or web stores.

Any engagement, transaction, or data sharing you conduct on an external site is handled exclusively at your own risk. Flexfit is not responsible or liable for any damages, transactional losses, or consumer complaints linked to third party merchandise, services, or policies. Please address any questions or disputes directly to the respective third-party company.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our storefront is built upon the infrastructure provided by Shopify Inc. However, your consumer relationship, transactional contract, and apparel purchases are established directly and exclusively with Flexfit.

By utilizing our store, you acknowledge that Shopify has no control over our product quality, manufacturing standards, fulfillment timelines, or individual customer service interactions. You hereby explicitly release Shopify, its subsidiaries, and its affiliates from any legal claims, liabilities, or financial damages arising out of your purchases or interactions with our brand.

SECTION 10 - PRIVACY POLICY

The collection, storage, and processing of your personal information during your visit to our store is governed tightly by our Privacy Policy, 

Because our digital systems are hosted by Shopify, your transaction records and personal data will be securely transmitted to and processed by Shopify's global server networks to optimize checkout stability, detect fraudulent activity, and fulfill orders. For an explicit breakdown of how your information is handled by our technology stack, please cross-reference both our policy and Shopify’s independent privacy declarations.

SECTION 11 - FEEDBACK

If you submit product reviews, customer fit feedback, design suggestions, or creative concepts (collectively termed "Feedback") via our website, social channels, or direct email, you grant Flexfit an unrestricted, royalty-free, perpetual, and worldwide license to utilize, modify, display, publish, and distribute that material across any media format for marketing or development purposes.

We are under no obligation to keep your Feedback confidential, pay financial compensation for your concepts, or provide an official response. We reserve the right, but maintain no obligation, to monitor, edit, or delete user feedback or comments that we deem, in our sole view, to be defamatory, abusive, offensive, illegal, or disruptive to our community standards or intellectual property guidelines. You guarantee that your remarks will not infringe upon the personal rights of any third party or introduce malicious software, viruses, or phishing links into our ecosystem.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

From time to time, typographical errors, unintended omissions, or slight inaccuracies regarding garment descriptions, pricing matrixes, shipping promotions, carrier transit estimates, or warehouse stock availability may appear on our store.

We reserve the right to correct any errors, update outdated layout info, or cancel affected customer orders at any point without prior notice—even if an order has already been submitted and your payment method has been charged. If an order is canceled due to an inventory or pricing error, a full refund will be processed immediately.

SECTION 13 - PROHIBITED USES

You are granted access to our storefront strictly for legitimate, lawful shopping and brand interaction. You are explicitly prohibited from utilizing our site, its design assets, or its underlying code:

  • For any illegal, fraudulent, or unauthorized purpose.

  • To breach any local, national, or international regulations, laws, or ordinances.

  • To violate, copy, or infringe upon our intellectual property rights or the rights of other designers.

  • To harass, intimidate, defame, or abuse our team members, support staff, or fellow customers.

  • To submit false data, misleading tracking requests, or fraudulent chargebacks.

  • To upload viruses, malware, or destructive code designed to compromise site performance or user security.

  • To scrape, harvest, crawl, or systematically extract data from our store via automated bots or spiders.

  • To transmit unsolicited advertisements, spam emails, or promotional materials.

Violation of these behavioral boundaries will result in an immediate, permanent ban from our platform and potential legal escalation.

SECTION 14 - TERMINATION

The obligations, covenants, and liabilities incurred by both parties prior to the termination date shall fully survive the termination of this agreement for all structural purposes.

These Terms of Service remain fully effective unless terminated by either you or us. You may terminate these Terms at any point by discontinuing all use of our platform. If we determine or suspect that you have failed to comply with any provision of these Terms, we reserve the right to revoke your store access and terminate this agreement instantly without notice, holding you liable for all outstanding balances up to the date of termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

All informational content, fitness advice, or styling guidelines featured on our platform are provided strictly for general reference. We do not guarantee that our digital services will operate completely uninterrupted, perfectly secure, or free of minor technical bugs at all times.

EXCEPT AS EXPLICITLY STATED OTHERWISE BY Flexfit, OUR PLATFORM, DIGITALLY RENDERED GRAPHICS, AND ALL PHYSICAL APPAREL PIECES SOLD TO YOU ARE DELIVERED ON AN "AS IS" AND "AS AVAILABLE" BASIS FOR YOUR PRACTICAL USE. WE DISCLAIM ALL WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED—INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, DURABILITY, FITNESS FOR A SPECIFIC EXERCISE PURPOSE, AND NON-INFRINGEMENT.

SECTION 16 - LIMITATION OF LIABILITY

TO THE ABSOLUTE EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT SHALL Flexfit, OUR DIRECTORS, MANAGERS, EMPLOYEES, MANUFACTURING PARTNERS, LOGISTICS AGENTS, OR APPAREL SUPPLIERS—NOR SHOPIFY INC. AND ITS SUBSIDIARIES—BE HELD LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER. THIS INCLUDES, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFILE DATA, LOST PROFIT MARGINS, FINANCIAL SAVINGS, REPLACEMENT COSTS, OR WEAR-AND-TEAR GARMENT DAMAGES, WHETHER ANCHORED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING DIRECTLY FROM YOUR USE OF OUR WEBSITES OR ANY PHYSICAL APPAREL MANUFACTURED AND DISTRIBUTED THROUGH OUR SERVICES.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Flexfit, our parent corporations, subsidiaries, affiliates, brand partners, officers, directors, staff, and logistics contractors from any legal claims, financial liabilities, regulatory fines, or legal expenses (including reasonable attorney fees) brought forth by a third party due to or arising out of your breach of these Terms of Service, your misuse of our platform, or your violation of any statutory law or third-party right.

SECTION 18 - SEVERABILITY

If any individual provision or clause within these Terms of Service is deemed by an established court of law to be unlawful, void, or unenforceable, that specific segment shall be considered fully severable from the remaining text. This structural adjustment will not impact the validity, legality, or enforceability of any other remaining legal provisions.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Our choice not to exercise or enforce a specific right or provision within these Terms does not constitute a waiver of that right or future enforcement power.

These Terms of Service, alongside any published shipping guidelines, refund parameters, or operational store rules posted on this site, represent the entire legal agreement and binding contract between you and Flexfit. They govern your use of our platform and entirely supersede any prior or contemporary discussions, proposals, or rough agreements (written or oral) between the parties. Any ambiguities encountered during the interpretation of these terms shall not be automatically weighed against our drafting team.

SECTION 20 - ASSIGNMENT

You may not delegate, transfer, or assign your rights or contractual responsibilities under these Terms without our prior written consent. Flexfit maintains the unrestricted right to assign or delegate its operational rights and corporate obligations under this agreement at any time without requiring user consent or notice.

SECTION 21 - GOVERNING LAW

These Terms of Service, along with any independent service agreements through which we supply our fitness apparel to you, are governed by and interpreted under the laws of the United Kingdom. Any legal disputes or claims arising out of this contract shall be handled exclusively within the personal jurisdiction of the courts located in Manchester, UK.

SECTION 22 - HEADINGS

The bold section headings integrated throughout this legal agreement are included solely for readability and operational convenience, and they carry no binding power to limit or modify the scope of these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

The absolute most current iteration of our Terms of Service can be evaluated on this dedicated page at any time.

We reserve the right, at our sole discretion, to modify, replace, or update any section of these Terms by publishing updates directly to our website. It is your personal responsibility to monitor our storefront periodically for structural changes. Your continued usage of our platform or purchase of our products following the implementation of any updates indicates clear acceptance of those structural revisions.

SECTION 24 - CONTACT INFORMATION

Queries regarding the specifics of our Terms of Service should be routed directly to us at flexfitenquire@gmail.com

Our corporate contact parameters are listed below:

Brand/Business Name: Flexfit

Contact Email: flexfitenquire@gmail.com

Location: Manchester, UK